Feb. 22, 2022

When will Conversational AI get Real?

When will Conversational AI get Real?

In episode 140 of the Futurized podcast, the topic is: When will conversational AI get real? Our guest is Joe Bradley, Chief Scientist, LivePerson (@liveperson), in conversation with our host, futurist Trond Arne Undheim (@trondau).
In this conversation,...

Apple Podcasts podcast player badge
Spotify podcast player badge
Google Podcasts podcast player badge
Amazon Music podcast player badge
Overcast podcast player badge
Castro podcast player badge
Stitcher podcast player badge
iHeartRadio podcast player badge
PocketCasts podcast player badge
Castbox podcast player badge
Podchaser podcast player badge
TuneIn podcast player badge
Deezer podcast player badge
Pandora podcast player badge
RadioPublic podcast player badge
Podcast Addict podcast player badge
YouTube podcast player badge
RSS Feed podcast player badge

In episode 140 of the Futurized podcast, the topic is: When will conversational AI get real? Our guest is Joe Bradley, Chief Scientist, LivePerson (@liveperson), in conversation with our host, futurist Trond Arne Undheim (@trondau).

In this conversation, we talk about what machines already do better than humans and muse on the timing of future progress.

If you're new to the show, seek particular topics, or you are looking for a great way to tell your friends about the show, which we always appreciate, we've got the episode categories. Those are at Futurized.org/episodes. They are collections of your favorite episodes organized by topic, such as Entrepreneurship, Trends, Emerging Tech, or The Future of Work. That'll help new listeners get a taste of everything that we do here, starting with a topic they are familiar with, or want to go deeper in.

Trond's takeaway: conversational AI is at its best when its used to remove cognitive load. It may take computers a while to become conversationalists, but they may soon save us time. They are already saving businesses time but the experience is not the same at the other end of the line. That will have to change. On the other hand, conversational AI is a natural UX, and is not costly to put in place. When conversational AI improves it will change things. Is that 5 years or 20 years from now?

Thanks for listening. If you liked the show, subscribe at Futurized.org or in your preferred podcast player, and rate us with five stars.

If you like this topic, you may enjoy other episodes of Futurized, such as episode 110, The Metaverse Reality, episode 68, Industrial-grade Mixed Reality, or episode 16, The Future of Human Perception AI. Hopefully, you'll find something awesome in these or other episodes. If so, do let us know by messaging us, we would love to share your thoughts with other listeners.

Futurized is created in association with Yegii, the insight network. Yegii lets clients create multidisciplinary dream teams consisting of a subject matter experts, academics, consultants, data scientists, and generalists as team leaders. Yegii's services include speeches, briefings, seminars, reports and ongoing monitoring. You can find Yegii at Yegii.org.

Please share this show with those you care about. To find us on social media is easy, we are Futurized on LinkedIn and YouTube and Futurized2 on Instagram and Twitter:

See you next time. Futurized—conversations that matter. 

Joe BradleyProfile Photo

Joe Bradley

Joe is Chief Scientist at LivePerson, the leading Conversational AI company in the world. LivePerson’s Conversational Cloud platform empowers consumers to stop wasting time on hold or crawling through websites and message their favorite brands instead, just as they do with friends and family. At LivePerson, Joe’s job is to combine conversational data and the skills of business professionals to teach computers how to talk to people and help solve problems. Joe’s winding journey led him to business and AI through classical singing, English Literature (BA), public middle school teaching, Mathematics (MA), and Physics (PhD). This journey is held together by a love of knowledge in many forms and the wide array of human perspectives that can create it. Joe is passionate about the intersection of science, technology, and human psychology, and believes that AI can (and should) be used to improve lives. Before joining LivePerson, Joe was a data science leader for one of the biggest
brands on earth (Nike), as it brought its eCommerce offense to life. Prior to Nike, Bradley was a data science leader at Amazon, working to personalize and simplify the shopping experiences of hundreds of millions of people.